Some US customers of the Tutanota have been unable to entry the safe e-mail service whereas out and about on their smartphones because the finish of January.
Different US customers don’t have any such difficulties.
So what hyperlinks the customers who can’t entry their encrypted Tutanota mailbox over a cell connection? All of them depend upon AT&T for his or her web connection.
At first, AT&T gave the impression to be investigating the issue.
Our staff is investigating, however they want extra info. Would you thoughts offering us with the error/bounce message that customers are experiencing? Thanks!
— AT&T Assist (@ATTHelp) February 5, 2020
Nevertheless it nonetheless hasn’t been mounted. And that’s an enormous drawback – each for Tutanota’s customers and for Tutanota itself.
A weblog publish in regards to the concern on Tutanota’s web site doesn’t mince its phrases:
“Such outages show how a lot energy ISPs are having over our on-line expertise, and it’s surprising. If ISPs can block entry to sure web sites or companies, they management the Web. It might be naive to consider that American ISPs is not going to use this energy. With out web neutrality ISPs can – and can – ask for additional charges.”
Tutanota desires its supporters to be part of the battle for web neutrality.
Customers of AT&T cell who’re unable to entry Tutanota are suggested to strive utilizing a VPN or the Tor browser to evade the block.
Simply final month, ProtonMail and StartMail had been within the headlines after Russia blocked entry to the encrypted e-mail companies.
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